Please note the following rules applicable to our return and exchange policy:
- Merchandise must be returned in its original condition, with price tag attached.
- Merchandise must not be worn, washed or altered.
- Shoes must be returned in their original shoe box.
- Undergarments should be tried on over underclothing.
Sale merchandise is final sale and is not eligible for return, exchange, or store credit online or in store.
Returns received after 14 days will receive store credit only.
To initiate a return or exchange, please complete the following steps:
You can return your merchandise by visiting our store OR -
- Login to our online return portal using your email address and order ID
- Choose the products you wish to return or exchange from your order
- Print your prepaid shipping label that you will receive by email
- Send all items back to us using the label provided
- Please allow 5-7 business days after we receive the package to receive your refund, replacement product, or store credit