Online Purchase Return Policy
To initiate a return, please complete the following steps:
Please make sure you review our return policy below prior to returning your items.
You can return your merchandise by visiting our store OR -
- Login to our online return portal using your email address
- Choose the products you wish to return or exchange from your order
- Print your prepaid shipping label that you will receive by email
- Send all items back to us using the label provided within 14 days of receiving your order. Returns after that time will not be accepted
- A flat rate shipping fee of $8.99 will be deducted from your refund amount.
Sale priced or discounted merchandise is final sale and is not eligible for return, exchange, or store credit online or in store.
For full priced items, we offer returns on online orders within 14 days of receiving your order. In-store purchases will receive store credit only.You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following rules applicable to our return and exchange policy:
- Merchandise must be returned in its original condition, with price tag attached.
- Merchandise must not be worn, washed or altered.
- Shoes must be returned in their original shoe box.
- If store pickup is chosen, items will be restocked if not picked up within 14 days.
- We are not responsible for any lost, stolen or damaged packages or merchandise. This applies to initial shipments as well as returns.